All About How Fleur Pet Hospital Treats Their Patients

A lot of people have positive experiences at the veterinarian once the staff gets to know them.  However, one of the most important aspects of any good pet doctor is how they treat new patients.  Are they welcoming to you and your fur-baby?  Are they gentle and reassuring to him or her?  This blog is all about how our staff at Fleur Pet Hospital treats first-time arrivals and familiar patients.  Do read on.

How Do They Achieve Success?

At our Des Moines veterinarian facility, aka Fleur Pet Hospital, our forte is in how we treat our patients.  This is true of new ones as well as steady patients.  We believe, if our patients do not have a great experience each time, there may not be any other times to impress them.

We advocate that pet owners come for their first visit when it is NOT an emergency.  We provide routine pet care such as annual check-ups, vaccinations, etc.  Our team here is committed to you and your babies and will give exceptional service from the very first visit and each visit going forward.  We can all get to know each other at our excellent animal hospital.

This Veterinarian in Des Moines Makes it Easy

At Fleur Pet Hospital, we make the first visit easy, as well as every visit after that.  We have forms online that you can print out and fill in prior to arriving.  It is even possible to fax those to us ahead of time.  There are a bevy of forms available, one for each type of a visit you will need.

Another easy aspect of a visit that we give our patients is payment flexibility.  We accept several different forms of payment methods that allow you different ways in which to pay your final invoice. We have information on our website as to where you can get pet insurance if you do not already have it. 

Conclusion

If you are looking for a veterinarian in Des Moines, make sure you check out Fleur Pet Hospital.  You will not find a more caring staff anywhere.  Your fur-baby will enjoy his or her first visit and every other visit afterwards, and so will you!


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Testimonials

Read What Our Clients Say

  • "What an experience! It is obvious the staff here all love what they do. The receptionist greeted my pup by his name, showed lots of love to him. The tech listened to My concerns and dr Lisa was just awesome. So caring and it shows. I really appreciated the up front price estimate before anything is done. Fleur Pet Hospital is the only vet my fur babies will be seeing! Highly recommend."
    Sarah R.
  • "Great service, very knowledgeable and helpful! They are always friendly and helpful with any questions."
    Brett P.
  • "We were visiting Des Moines and needed perscription cat food. They were so nice and helpful!"
    Tonya O.
  • "Friday night 01/04/19 was our first visit here at Fleur Pet Hospital and we are very happy with our visit! Our 3 year old French Pointer Brandi has sever allergies and we have tried many different foods and medicine but no other vet really tried to help us they just ran our bill up and sent us on our way. With Fleur they were really informational and understanding, and you could see they really cared about her health!
    They also did so much information about our dogs bread because they have never worked with one before.
    We will be back!"
    Hannah P.

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Location & Hours

Our Location

Office Hours

Our Regular Schedule

Iowa Office

Monday:

7:30 am-5:30 pm

Tuesday:

7:30 am-5:30 pm

Wednesday:

8:00 am-12:00 pm

Thursday:

7:30 am-5:30 pm

Friday:

7:30 am-5:30 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed